Unemployment Insurance

Overview

The U.S. Department of Labor has issued guidance to the states instructing state agencies to apply existing unemployment law flexibly related to Coronavirus Disease 2019 (COVID-19).  The fastest way to file a claim is to apply for unemployment benefits online. If you need help filing your unemployment claim, please use this form to contact DUA. Individuals who fill out and submit the form below will be placed on a list to receive a telephone call from the DUA. (Filling out the form is not filing a claim.)

To assist individuals who cannot work due to the impact of COVID-19, the Baker-Polito administration has filed emergency legislation and emergency regulations that allow people impacted by COVID-19 to collect unemployment if their workplace is shut down.

What you need for Apply for unemployment benefits

To apply for unemployment, you need to provide personal information including your Social Security number, birth date, home address, email address (optional), and phone number.

You also need information about your employment history from the last 15 months, including:

  • Names of all employers, plus addresses and phone numbers
  • Reasons for leaving those jobs
  • Work start and end dates
  • Recall date (if you were laid off but have a set date to return to work)

You may need additional information in certain situations:

  • If you are not a U.S. citizen — your Alien Registration number
  • If you have children — their birth dates and Social Security numbers
  • If you’re in a union — your union name and local number
  • If you were in the military — your DD-214 Member 4 form. If you don’t have it, you can request your DD-214 online.
  • If you worked for the federal government — your SF8 form (optional)
Apply for UI
Guide to Filing
DUA Contact Form